Return Request Form

To return an item please fill out this form completely.

Original Order Information

Order Number:

Order Date:

Ship To Name:

Your Name:

Your Email Address:

Your Phone Number:

Ship To Postal Code:

Item to be Returned

Item Number:

Item Description:

Reason for Return

I changed my mind; didn't like
I ordered the wrong item
The item was damaged but NOT due to shipping
The item was damaged during shipping
I received the wrong item; incorrect item was shipped
Other... Please describe in the comment box below

Would You Like a Replacement?

Yes
No

Comments / Additional Information

Return Policy

All light strings are tested before they are shipped
Our lights are guaranteed for 90 Days
If you are returning lights due to damage or any other reason, they must be returned within 14 days to be issued a refund. After 14 days we will do exchanges only if item is in stock otherwise a refund will be issued by check, paypal or on your credit card.
The buyer will be responsible for shipping and handling fee's.
If you are returning the lights because you clicked on the wrong color or you changed your mind after receiving them, there is a 15% restocking fee.

I have Read and Acknowledge this Return Policy